City&Guilds Diploma in International Tourism
Course Details City & Guilds Diploma in International Tourism Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview TThe City & Guilds Level 3 IVQ (International Vocational Qualification) Advanced Diploma in International Tourism is a comprehensive vocational qualification designed to provide learners with a solid foundation in the global tourism industry. It focuses on practical skills, industry knowledge, and professional competencies required for supervisory or operational roles. As an internationally recognised qualification, it prepares individuals for employment worldwide or for further study in hospitality and tourism. City & Guilds Business Administration Qualifications (5528) Qualification Level: Level 2,3,4 Awarded by: City & Guilds of London Institute QUALIFICATION STRUCTURE Level 4 Award: 5-12 credits Duration 6-12 months Level 4 Certificate: Minimum 13-36 credits Duration: 9-12 months Level 4 Diploma: Minimum 37 + credits Duration: 12-18 months Target Audience This course is ideal for: ✅ Level 2: Individuals seeking to gain practical know-how in providing routine and more complex administrative support ✅ Level 3: Those wanting to build on their achievements to gain greater technical and managerial skills ✅ Level 4: Those working in a senior business administration role that necessitates working with autonomy and personal responsibility City & Guilds ✅ People already working in administrative roles looking to formalize their skills ✅ New entrants to the business administration field ✅ Those seeking career progression in office environments Benefits For Employers Approved by Mauritius Qualifications Authority Refundable by the HRDC ✅ Job-Ready Staff: Employees gain practical competencies, reducing the need for extensive initial training.✅ Improved Service Standards: Staff trained in international customer service standards enhance company reputation and customer satisfaction.✅ Industry Compliance: Ensures staff understand key regulatory and ethical frameworks governing international tourism.✅ Adaptable Workforce: Employees with a broad understanding of global destinations, operations, and marketing can be deployed in various roles.✅ Supports Business Growth: Knowledgeable staff can contribute effectively to sales, marketing, and product development.✅ Internationally Benchmarked Qualification: Helps maintain a high standard of staff training that is recognised across borders, ideal for multinational companies. Course Content ✅ The Travel and Tourism Sector: Understanding the industry’s structure, components, and key influences.✅ Customer Service and Communication: Developing skills to meet and exceed customer expectations in a diverse, international context.✅ Travel Destinations: Studying global geography, major tourist destinations, and factors influencing travel flows.✅ Marketing and Promotion in Travel and Tourism: Learning principles of marketing, market research, and promotional techniques specific to tourism.✅ Sustainable Tourism: Exploring the principles of responsible and sustainable tourism development.✅ Tour Operations: Understanding the role of tour operators, package holiday creation, and operational processes.✅ Visitor Attractions: Managing and promoting visitor attractions, including heritage and cultural sites.✅ Business Finances in Tourism: Introduction to financial processes, costings, and profitability in tourism enterprises.✅ Airline and Airport Operations: Overview of the aviation sector’s role within tourism. Course Details: Course Price: Available upon Request Request For Course Fee Here Duration Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month Certifications Qualification awarded by City & Guilds Delivery Classroom / Online / Blended MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Career Progression Senior Manager positions Department Head / Director roles General Manager positions Strategic planning roles Change management specialist Business consultant Join The Course Benefits For Learners ✅ Internationally Recognised Qualification: Valued by employers globally, enhancing job prospects both in the UK and abroad.✅ Practical Skills Focus: Develops real-world, employable skills rather than just theoretical knowledge.✅ Career Progression: Provides a direct pathway into supervisory roles (e.g., travel agency manager, tour operations coordinator, airline customer service supervisor).✅ Foundation for Further Study: Serves as a strong base for progressing to higher-level diplomas or degree programs in tourism, hospitality, or events management.✅ Industry-Relevant Knowledge: Covers current trends, including sustainable tourism, which is crucial for modern industry practices.✅ Boosts Confidence: Builds professional competence in customer service, sales, and destination knowledge. Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
City&Guilds Business Administration Qualifications
Course Details City & Guilds Business Administration Qualifications (5528) Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview The City & Guilds Business Administration qualification (5528) is a comprehensive programme designed to equip learners with practical administrative skills across multiple levels. These qualifications are hybrid qualifications, made up of competence and knowledge units at Levels 2 and 3, whilst the Level 4 NVQ Diploma is competence based Informa Connect. The programme covers everything from basic administrative tasks to higher-level supervisory and managerial skills, with the flexibility to be tailored to specific organizational needs. City & Guilds Business Administration Qualifications (5528) Qualification Level: Level 2,3,4 Awarded by: City & Guilds of London Institute QUALIFICATION STRUCTURE Level 4 Award: 5-12 credits Duration 6-12 months Level 4 Certificate: Minimum 13-36 credits Duration: 9-12 months Level 4 Diploma: Minimum 37 + credits Duration: 12-18 months Target Audience This course is ideal for: ✅ Level 2: Individuals seeking to gain practical know-how in providing routine and more complex administrative support ✅ Level 3: Those wanting to build on their achievements to gain greater technical and managerial skills ✅ Level 4: Those working in a senior business administration role that necessitates working with autonomy and personal responsibility City & Guilds ✅ People already working in administrative roles looking to formalize their skills ✅ New entrants to the business administration field ✅ Those seeking career progression in office environments Benefits For Employers Approved by Mauritius Qualifications Authority Refundable by the HRDC ✅ Tailored Training: Qualifications can be customized to meet specific organizational needs ✅ Work-Based Assessment: Learning takes place in the actual work environment ✅ Improved Productivity: Staff gain relevant skills that directly apply to their roles ✅ Clear Standards: Recognized benchmark for administrative competence ✅ Succession Planning: Develop junior staff into supervisory and management positions ✅ Reduced Recruitment Costs: Train existing staff rather than recruiting externally ✅ Quality Assurance: City & Guilds external quality assurance ensures consistent standards Course Content Level 2 Diploma in Business Administration (5528-02) Accreditation Number: 601/3607/8 Credits Required: 45 credits total Guided Learning Hours: 229-351 hours Total Qualification Time: 450 hours Qualification Fee: £171.00 Last Registration Date: 31 August 2026 Last Certification Date: 31 August 2028 Assessment Method: Portfolio/Assignment/Evolve Optional Units Include: ✅ Administer human resource records (Unit 218) ✅ Administer the recruitment and selection process (Unit 219) ✅ Finance and managing information ✅ Health and safety in business environments Level 3 Diploma in Business Administration (5528-03) Accreditation Number: 601/3608/X Credits Required: 58 credits total (27 credits from mandatory units and minimum of 31 credits from optional units) FindCourses Guided Learning Hours: 282-432 hours Total Qualification Time: 580 hours Qualification Fee: £218.00 Last Registration Date: 31 August 2026 Last Certification Date: 31 August 2029 Assessment Method: Portfolio/Assignment/Evolve Mandatory Units Cover: ✅ Understand how to manage an office facility QA ✅ Understand health and safety in a business environment QA ✅ Understand how to take minutes of meetings QA ✅ Understand how to supervise an administration team QA ✅ Personal and professional development planning Optional Units Include: ✅ Development of information systems ✅ Analysing data ✅ Creating bespoke business documentation ✅ Understand business markets, business innovation and growth, financial management, budgeting, sales and marketing QA Level 4 NVQ Diploma in Business Administration (5528-04) Accreditation Number: 601/3597/9 Credits Required: 57 credits Guided Learning Hours: 296-389 hours Total Qualification Time: 570 hours Qualification Fee: £258.00 Last Registration Date: 31 August 2026 Last Certification Date: 31 August 2029 Assessment Method: Competence-based (workplace evidence) Optional Units Include: ✅ Implementing plans ✅ Initiating changes ✅ Monitoring information systems ✅ Managing physical resources ✅ Recruitment, selection and induction practice Course Details: Course Price: Available upon Request Request For Course Fee Here Duration Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month Certifications Qualification awarded by City & Guilds Delivery Classroom / Online / Blended MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Career Progression Senior Manager positions Department Head / Director roles General Manager positions Strategic planning roles Change management specialist Business consultant Join The Course Benefits For Learners ✅ Flexible Learning: Can be delivered in the workplace or simulated working environment ✅ No Entry Requirements: Open to anyone aged 16+ with the potential to complete the qualification ✅ Industry Recognition: Respected qualification from the UK’s leading vocational awarding body ✅ Career Progression: Clear pathway from Level 2 through to Level 4 ✅ Customizable Content: Choose from a range of optional units including human resources, finance, managing information, development of information systems, analysing data and creating bespoke business documentation City & Guilds ✅ Practical Skills: Gain hands-on experience applicable to real workplace situations ✅ Professional Development: Build both technical and soft skills essential for administrative roles Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Level 3 Leadership & Management
Course Details Level 3 Leadership & Management Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview Qualification Code: 8600 The Level 3 qualifications are ideal for those with management responsibilities but no formal training, particularly suited to practising team leaders seeking to move up to management level and managers leading people through organisational change Academylm. These qualifications are offered by the Institute of Leadership & Management (ILM), part of City & Guilds, and are equivalent to A-Level standard. The flexible unit-based structure allows the qualification to be tailored to individual and organizational needs across seven core management areas. ILM Level 4 Leadership and Management (Qualification Code: 8600) Brief Course Overview Qualification Level: Level 3 Awarded by: City & Guilds of London Institute / Institute of Leadership & Management (ILM) QUALIFICATION STRUCTURE Level 4 Award: 5-12 credits Duration 6-12 months Level 4 Certificate: Minimum 13-36 credits Duration: 9-12 months Level 4 Diploma: Minimum 37 + credits Duration: 12-18 months Target Audience This course is ideal for: ✅ Team leaders and supervisors with some management experience seeking to move into first-line management ✅ New or aspiring first-line managers with limited or no formal management training ✅ Practising managers who need to develop their leadership skills and gain formal recognition ✅ Managers leading teams through organizational change, restructuring, or budget constraints ✅ Individuals with management responsibilities looking to formalize their skills with a nationally recognized qualification Benefits For Employers Approved by Mauritius Qualifications Authority Refundable by the HRDC ✅ Effective and confident first-line managers with proven competence Academylm ✅ Better relationships and communication within teams leading to improved workplace dynamics ✅ Measurable results through workplace-based assessment ensuring new skills are effectively transferred to your business Academylm ✅ Broad range of optional units allowing qualification customization to meet specific organizational learning and development needs ✅ Enhanced team performance and productivity through skilled leadership ✅ Reduced staff turnover and increased employee engagement under better-trained managers Course Content The ILM Level 5 qualification is unit-based, offering flexibility to select units relevant to your development needs. Course Outline ✅ Core Management Skills Understanding how to organize and delegate effectively Planning and allocating work Solving problems and making effective decisions Understanding costs and budgets in an organization ✅ Team Leadership Understanding how to motivate people to improve performance Academylm Establishing and leading effective teams Developing yourself and others Leading and motivating teams effectively ✅ Managing People and Relationships Understanding conflict management in the workplace Understanding stress management in the workplace Understanding discipline procedures Recruitment, selection and induction of new staff Training and coaching in the workplace Understanding performance management Negotiation and networking in the workplace ✅ Change and Innovation Understanding innovation and change in an organization, planning change in the workplace Academylm Contributing to innovation and creativity Understanding organizational context ✅ Communication Skills Understanding the communication process in the workplace Giving briefings and making presentations Writing for business Leading effective meetings ✅ Performance Management Tasks Managing workplace projects Understanding quality management Understanding health and safety in the workplace Understanding procurement and supplier management Managing remote workers ✅ Leadership Development Understanding leadership principles Developing own leadership capability using action learning Understanding good practice in coaching and mentoring Understanding mental health in the workplace Course Details: Course Price: Available upon Request Request For Course Fee Here Duration Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month Certifications Qualification awarded by City & Guilds/Institute of Leadership & Management Delivery Classroom / Online / Blended MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Career Progression Senior Manager positions Department Head / Director roles General Manager positions Strategic planning roles Change management specialist Business consultant Join The Course Benefits For Learners ✅ Gain a range of key management skills and put them into practice in your own role Academylm ✅ Build your leadership capabilities to motivate and engage teams confidently ✅ Develop leadership skills using your own knowledge, values and motivations Academylm ✅ Achieve a nationally recognized qualification equivalent to A-Level standard ✅ Access to ILM studying membership with resources including guides, webinars, podcasts, and self-assessment tools ✅ Eligibility to apply for ILM Associate Membership upon completion ✅ Digital credentials to showcase your professional achievement ✅ Flexible progression route – credits earned can contribute to higher-level qualifications (Level 4 and above) Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Level 4 Leadership & Management
Course Details Level 4 Leadership & Management Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview Qualification Code: 8605 The Level 4 qualification suite is designed for new and aspiring department heads, regional team leaders and other middle managers I-L-M who want to develop comprehensive leadership and management capabilities. It’s offered by the Institute of Leadership & Management (ILM), which is part of City & Guilds. The qualification is equivalent to first-year degree level. ILM Level 4 Leadership and Management (Qualification Code: 8605) Brief Course Overview Qualification Level: Level 4 Awarded by: City & Guilds of London Institute / Institute of Leadership & Management (ILM) QUALIFICATION STRUCTURE Level 4 Award: 5-12 credits Duration 6-12 months Level 4 Certificate: Minimum 13-36 credits Duration: 9-12 months Level 4 Diploma: Minimum 37 + credits Duration: 12-18 months Target Audience This course is ideal for: ✅ New and aspiring department heads ✅ Regional team leaders ✅ Middle managers ✅ Supervisors moving into management roles ✅ Anyone leading teams or departments who wants formal recognition of their skills ✅ Leaders managing organizational change initiatives Benefits For Employers Approved by Mauritius Qualifications Authority Refundable by the HRDC ✅ Middle managers with advanced understanding of their organizational role and function ✅ Managers who can assess and improve their own leadership styles and behaviors ✅ Flexible choice of units to customize the qualification and close specific skills gaps in your organization ✅ Enhanced team performance through better leadership practices ✅ Improved decision-making capabilities at middle management level Course Content The ILM Level 5 qualification is unit-based, offering flexibility to select units relevant to your development needs. Course Outline ✅ Working with People – Motivating teams, developing staff, delegating authority, managing equality and diversity ✅ Managing Yourself and Personal Skills – Leadership performance assessment, mental toughness, personal development, stress management ✅ Providing Direction – Planning complex team activities, understanding management role, developing leadership styles ✅ Facilitating Innovation and Change – Managing change implementation, supporting innovation culture, understanding organizational context ✅ Achieving Results – Problem-solving, effective decision-making, managing meetings, data analysis, risk management ✅ Using Resources – Budgetary planning and control, financial management, financial statements interpretation, marketing activities Course Details: Course Price: Available upon Request Request For Course Fee Here Duration Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month Certifications Qualification awarded by City & Guilds/Institute of Leadership & Management Delivery Classroom / Online / Blended MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Career Progression Senior Manager positions Department Head / Director roles General Manager positions Strategic planning roles Change management specialist Business consultant Join The Course Benefits For Learners ✅ Consolidate your management skills and experience with a nationally recognized qualification ✅ Build knowledge of specialist business areas such as finance and marketing ✅ Develop the capabilities and personal awareness you need to be an effective leader ✅ Accredit your professional experience formally ✅ Access to ILM studying membership resources (guides, webinars, podcasts, self-assessments) ✅ Digital credentials to showcase your achievement ✅ Opportunity to apply for ILM Associate Membership upon completion Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Level 5 Leadership & Management
Course Details Level 5 Leadership & Management Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview Qualification Code: 8607 ILM Level 5 Leadership and Management is an internationally recognized qualification designed for practicing middle managers and those preparing for senior management roles. It provides the essential leadership and management skills needed to lead teams effectively, drive organizational performance, and manage change. ILM Level 5 Leadership and Management (Qualification Code: 8607) Brief Course Overview Qualification Level: Level 5 (Undergraduate degree equivalent) Awarded by: City & Guilds of London Institute / Institute of Leadership & Management (ILM) QUALIFICATION STRUCTURE Level 5 Award: Minimum 7 credits Duration: 5-7 months Guided Learning Hours: Approximately 18-24 hours Ideal for focused development in 1-2 specific areas Level 5 Certificate: Minimum 13 credits Duration: 9-12 months Guided Learning Hours: Approximately 31-48 hours Covers core middle management competencies Level 5 Diploma: Minimum 37 credits Duration: 12-18 months Guided Learning Hours: Approximately 221 hours Total Qualification Time: 512+ hours Comprehensive middle management qualification Target Audience This course is ideal for: ✅ Middle managers with responsibility for teams and projects ✅ Department heads managing multiple functions ✅ Project managers leading significant initiatives ✅ Team leaders transitioning to management roles ✅ Professionals preparing for senior management positions ✅ First-line managers aspiring to middle management ✅ Operational managers seeking strategic skills ✅ Those with 2-5 years management experience ✅ Managers responsible for operational goals and objectives ✅ Leaders managing organizational change initiatives Benefits For Employers Approved by Mauritius Qualifications Authority Refundable by the HRDC ✅ Enhanced strategic planning and operational management capabilities ✅ Improved team performance and productivity ✅ Stronger change management and innovation capacity ✅ Development of future senior leaders for succession planning ✅ Better resource utilization and efficiency ✅ Increased employee engagement and motivation ✅ Improved problem-solving and decision-making skills ✅ Enhanced communication across all organizational levels ✅ Reduced management risks through evidence-based practice ✅ Greater organizational agility and resilience ✅ Immediate return on investment through workplace-based learning ✅ Customizable to meet specific organizational development needs through effective leadership Return on investment through immediately applicable strategic skills in the workplace Course Content The ILM Level 5 qualification is unit-based, offering flexibility to select units relevant to your development needs. Course Outline ✅ Becoming an effective leader and understanding leadership styles✅ Leading innovation and managing organizational change✅ Developing and leading high-performing teams✅ Managing recruitment and building talent✅ Coaching and mentoring for team development✅ Managing stress and conflict in the workplace✅ Knowledge and information management✅ Assessing and developing your own leadership capability✅ Managing continuing professional development Course Details: Course Price: Available upon Request Request For Course Fee Here Duration Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month Certifications Qualification awarded by City & Guilds/Institute of Leadership & Management Delivery Classroom / Online / Blended MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Career Progression Senior Manager positions Department Head / Director roles General Manager positions Strategic planning roles Change management specialist Business consultant Join The Course Benefits For Learners ✅ Undergraduate degree equivalent qualification recognized globally ✅ Enhanced leadership and management capabilities ✅ Increased career advancement opportunities to senior roles ✅ Development of strategic thinking and planning skills ✅ Greater confidence in leading teams and managing change ✅ Improved ability to motivate, delegate, and empower others ✅ City & Guilds/ILM certification enhancing professional credibility ✅ Flexible learning fitting around work commitments ✅ Practical, work-based learning with immediate workplace application ✅ Expanded professional network through ILM membership ✅ Enhanced earning potential through advanced qualifications ✅ Progression pathway to Level 6 and Level 7 qualifications ✅ Improved coaching and mentoring capabilities ✅ Personal and professional growth through reflective practice Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Level 6 Leadership & Management
Course Details Level 6 Leadership & Management Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview This qualification is designed for senior managers who are new in their roles, or middle managers who are preparing for promotion Professional Academy. It is an advanced qualification aimed at senior managers who want to enhance their leadership and management skills ILM Level 6 Leadership and Management (Qualification Code: 8360) Brief Course Overview Qualification Level: Bachelor’s degree equivalent (Level 6) Awarded by: City & Guilds of London Institute / Institute of Leadership & Management (ILM) Duration: Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 months Target Audience This course is ideal for: ✅ Senior managers who are new in their roles ✅ Middle managers preparing for promotion to senior positions ✅ Team leaders transitioning to management responsibilities ✅ Professionals with significant operational experience seeking advancement ✅ Department heads responsible for strategic planning ✅ Managers leading organizational change initiatives ✅ Professionals preparing for director-level positions ✅ Leaders managing cross-functional teams ✅ Those developing strategic capabilities for succession planning ✅ Experienced supervisors moving into strategic management roles Benefits For Employers Approved by Mauritius Qualifications Authority Refundable by the HRDC Improved organizational performance through effective leadership practices Stronger change management capabilities during transformation Development of future-ready leaders for succession planning Better resource management and operational efficiency Increased innovation and problem-solving capacity Improved team performance and employee engagement Greater alignment between organizational goals and execution Reduced management risks through evidence-based decision-making Enhanced competitive advantage through skilled leadership Improved stakeholder management and communication Return on investment through immediately applicable skills Improved organizational performance and profitability through effective strategic planning Stronger change management capacity to navigate business transformation Development of high-performing leaders who can drive innovation and growth Better resource optimization and operational efficiency Enhanced organizational culture aligned with strategic objectives Improved stakeholder engagement and influence across all levels Increased leadership bench strength and succession planning readiness Greater competitive advantage through strategically-minded leadership Reduced risk through better strategic analysis and informed decision-making Improved employee engagement and retention through effective leadership Return on investment through immediately applicable strategic skills in the workplace Course Content The ILM Level 6 (8360) qualification is unit-based, offering flexibility to select units relevant to your development needs. Core Mandatory Unit Unit 8360-601: Developing Personal Effectiveness and Impact (6 credits, 14 guided learning hours) Module 1: Applying Meta Skills Required for Effective Management Appraising own communication skills and their application Assessing skills in critical thinking and problem-solving Comparing creative thinking tools, techniques, and models Producing action plans to enhance meta skills Effective communication with range of stakeholders Module 2: Understanding Leader Behaviours Within an Organisation Evaluating models of continuous professional development Analyzing characteristics of self-aware leaders Evaluating models and theories supporting impression management Applying self-awareness to own leadership behaviors Module 3: Applying Understanding of Crisis Management, Agility, and Resilience Determining the importance of crisis management Assessing personal effectiveness in crisis situations Building organizational agility and resilience Developing crisis preparedness strategies Optional Units (Select based on qualification level) Unit 8360-504: Leading Innovation and Change (5 credits, 24 guided learning hours) Module 1: Understanding the Need for Innovation and Change Management Module 2: Proposing Innovative Solutions Module 3: Leading and Managing Change Unit 8360-514: Managing Recruitment (5 credits, 24 guided learning hours) Unit 8360-529: Understanding Problem Solving and Decision-Making (6 credits) Unit 8360-550: Understanding Leadership and Management Theories (6 credits) Unit 8360-602: Managing Stakeholder Relationships (6 credits) Unit 8360-603: Understanding Performance Management (5 credits) Unit 8360-703: Conducting a Management Project (20 credits) Unit 8360-710: Developing a Business Case (10 credits) Unit 8360-717: Understanding Corporate Social Responsibility (5 credits) Course Details: Course Price: Available upon Request Request For Course Fee Here Duration Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month Certifications Qualification awarded by City & Guilds/Institute of Leadership & Management Delivery Classroom / Online / Blended MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Join The Course Benefits For Learners ✅ Bachelor’s degree equivalent qualification recognized internationally ✅ Enhanced strategic leadership and management capabilities ✅ Increased career progression opportunities to senior/director roles ✅ Development of critical thinking and problem-solving skills ✅ Greater confidence in leading teams and managing change ✅ Improved ability to influence and negotiate with stakeholders ✅ City & Guilds/ILM certification enhancing professional credibility ✅ Flexible learning that fits around work commitments ✅ Practical, work-based learning delivering tangible workplace results ✅ Expanded professional network through peer collaboration ✅ Enhanced earning potential through advanced qualifications ✅ Credits transferable to Level 7 Strategic Leadership programmes ✅ Improved coaching and mentoring capabilities ✅ Personal and professional growth through reflective practice Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Level 7 Strategic Leadership & Management
Course Details Level 7 Strategic Leadership & Management Award/Certificate/Diploma/Extended Diploma in StrategicLeadership and Management Register For The Course Here Approved by MQA Refundable by HRDC Certicate delivered by City&Guilds/ILM(UK) Whatsapp 57561873 Talk To Us For More Information Course Overview This qualification is designed for senior / strategic leaders and managers seeking to sharpen their strategic leadership capability, enabling them to deliver successful outcomes for their organisation.It is suitable for leaders who want to make the best use of resources, develop commercially viable propositions, innovate, optimise performance and drive impact.Individuals will be provided with scope and opportunity to focus on their own specific strategic leadership and senior management development needs. It is based on ILM’s in-depth experience of effective leadership and management development. This qualification provides a comprehensive toolkit for strategic leaders to drive profitability, foster innovation, and optimize organizational performance. Target Audience This course is ideal for: ✅ Senior managers and executives responsible for strategic direction ✅ Directors and C-suite leaders (CEOs, COOs, CFOs) ✅ Strategic leaders managing organizational transformation ✅ General managers overseeing multiple departments or business units ✅ Leaders responsible for developing and implementing business strategy ✅ Experienced managers transitioning into strategic leadership roles ✅ Business owners and entrepreneurs seeking to enhance strategic capabilities ✅ Senior professionals aspiring to board-level positions ✅ Leaders managing complex organizational change initiatives ✅ Executives responsible for culture development and resource optimization Benefits For Employers ✅ Enhanced strategic thinking and decision-making capabilities across leadership team ✅ Improved organizational performance and profitability through effective strategic planning ✅ Stronger change management capacity to navigate business transformation ✅ Development of high-performing leaders who can drive innovation and growth ✅ Better resource optimization and operational efficiency ✅ Enhanced organizational culture aligned with strategic objectives ✅ Improved stakeholder engagement and influence across all levels ✅ Increased leadership bench strength and succession planning readiness ✅ Greater competitive advantage through strategically-minded leadership ✅ Reduced risk through better strategic analysis and informed decision-making ✅ Improved employee engagement and retention through effective leadership ✅ Return on investment through immediately applicable strategic skills in the workplace Course Content Course Content: ILM Level 7 Strategic Leadership and Management (8618) The ILM Level 7 (8618) qualification uses an enquiry-based learning approach focused on real workplace challenges. The course content includes: Core Mandatory Unit ✅ Unit 8618-601: Developing Personal Effectiveness and Impact (6 credits, 14 guided learning hours) Module 1: Meta Skills for Effective Management Communication skills and their application in management roles Introduction to meta skills for strategic leadership Effective communication at internal and external levels Critical thinking and problem-solving capabilities Theories of critical thinking (bounded rationality, 3C’s of complex problem solving) Different critical thinking skills and their application Module 2: Crisis Management, Agility, and Resilience Assessment of personal effectiveness and preparedness for crisis management Building organizational agility and resilience Action planning for personal development and crisis preparedness Flexible Optional Units (depending on qualification level) ✅ Unit 700: Developing Leadership & Management Capability Through Enquiry (20 credits) Identifying “live” leadership and management opportunities or issues within your organization Undertaking data-driven strategic projects Evaluating outcomes and impacts of strategic initiatives Applying evidence-based approaches to strategic decision-making ✅ Unit 701: Developing a High-Level Business Case Presenting compelling arguments for organizational change Constructing robust business cases for strategic initiatives Leading change implementation Strategic planning and resource allocation ✅ Unit 702: Developing and Maintaining High-Performance Culture and Optimizing Resources Creating and sustaining high-performance organizational cultures Optimizing human and material resources Strategic workforce planning and development Performance management at strategic levels Additional Modules ✅ Innovation and Change Management Effects of innovation and change on leadership and management Leading transformation in evolving business environments Adapting leadership approaches to technological and market changes ✅ Strategic Decision-Making Complex problem-solving in strategic contexts Risk analysis and management Stakeholder engagement and influence ✅ Executive Coaching and Development Coaching for strategic leadership Developing future leaders Building leadership bench strength Note: The specific units you study depend on whether you pursue the Award, Certificate, Diploma, or Extended Diploma qualification level. Course Details: Course Price: Available upon Request Request For Course Fee Here Duration 8 Hrs Certifications Certificate of Completion Delivery Classroom MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Join The Course Benefits For Learners ✅ Master’s degree equivalent qualification recognized globally ✅ Enhanced strategic thinking and leadership capabilities applicable immediately ✅ Increased career advancement opportunities and progression to senior/executive roles ✅ Development of critical skills in strategic planning, change management, and decision-making ✅ Greater confidence in leading complex organizational initiatives and transformations ✅ Improved ability to influence and negotiate with senior stakeholders and boards ✅ Expanded professional network through interaction with fellow senior leaders ✅ Flexible learning that fits around demanding work schedules and commitments ✅ Internationally recognized City & Guilds/ILM certification enhancing professional credibility ✅ Practical, work-based learning that delivers tangible results in your current role ✅ Enhanced problem-solving skills for addressing complex business challenges ✅ Greater earning potential through advanced strategic leadership qualifications ✅ Improved coaching and mentoring capabilities to develop future leaders ✅ Personal and professional growth through reflective strategic practice Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Employee Engagement & Team Building Course
Course Details Driving Employee Engagement Through High-Performance Team Dynamics MQA approved designed to enhance team engagement, collaboration, and build high-performing teams. Register For The Course Here Approved by MQA Refundable by HRDC Certificate of Completion Whatsapp 57561873 Talk To Us For More Information Course Overview This comprehensive employee engagement course is designed to strengthen organizational culture, enhance team collaboration, and build high-performing teams. Participants will explore the company’s foundation, understand teamwork principles, master team dynamics, and develop essential communication skills that drive workplace success. Target Audience This course is ideal for: ✅ All employees across departments✅ New hires seeking to integrate into the company culture✅ Existing teams looking to improve collaboration✅ Supervisors and team leaders✅ Managers ✅ Directors Benefits For Employers ✅ The course is approved by MQA and therefore refundable by the HRDC ✅ Increased employee alignment with company vision and values✅ Improved cross-departmental collaboration and communication✅ Higher employee engagement and morale✅ Reduced workplace conflicts and misunderstandings✅ Stronger organizational culture and team cohesion✅ Enhanced productivity through better teamwork✅ Improved employee retention and loyalty✅ Better project outcomes through coordinated team efforts✅ Faster problem-solving with collaborative approaches✅ Reduced supervision time as teams become self-managing✅ Increased innovation through diverse team perspectives✅ Stronger employer brand and workplace reputation✅ Improved safety culture through better communication✅ Higher accountability and ownership among employees✅ More efficient knowledge sharing across the organization Course Content Corporate Foundation & Culture Employee Engagement: The Engine of Performanc Team Dynamics Module 6: Our Action Plan: Committing to Growth Contact Us For a Detailed Course Content Course Highlights ✅ Interactive team-building exercises and hands-on activities✅ Real workplace scenarios and practical applications✅ Fun quizzes to test corporate knowledge✅ Collaborative problem-solving challenges✅ Peer-to-peer connection activities✅ Expert facilitation with construction industry context✅ Take-home resources and team charter development Talk to Us! Course Details: Course Price: Available upon Request Request For Course Fee Here Duration 8 Hrs Certifications Certificate of Completion Delivery Classroom MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Join The Course Facebook-f Envelope Benefits To The Learner ✅ Clear understanding of company direction and their role in it✅ Stronger connections with colleagues across the organization✅ Enhanced communication and interpersonal skills✅ Better conflict resolution abilities✅ Increased confidence in team settings✅ Recognition of personal strengths and contributions✅ Practical tools for effective collaboration✅ Improved ability to work with diverse personalities✅ Greater sense of belonging and purpose at work✅ Development of leadership skills✅ Better stress management through team support✅ Enhanced problem-solving capabilities✅ Increased job satisfaction and motivation✅ Networking opportunities across departments✅ Career development and growth opportunities Facebook-f Envelope Talk to Us! Join The Course Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Basic First Aid Course
Course Details Home – Course Details Basic First Aid Course Course Overview A practical training program designed for construction workers to develop essential first aid skills for responding to common workplace injuries and medical emergencies. Focuses on immediate care techniques until professional medical help arrives, ensuring compliance with the Occupational Safety, Health and Welfare Act 2005 requirements for construction sites. Target Audience This course is ideal for: ✅ Construction workers across all trades✅ Site supervisors and foremen✅ Construction site managers✅ Contractors and subcontractors✅ Anyone working in construction environments Benefits For Employers ✅ The course is approved by MQA and therefore refundable by the HRDC ✅ Ensures compliance with the Occupational Safety, Health and Welfare Act first aid requirements✅ Reduces severity of injuries through immediate on-site response, minimizing complications and recovery time✅ Decreases lost time incidents, maintaining productivity and project timelines✅ Minimizes liability and compensation claims through proper injury management and documentation✅ Demonstrates duty of care to workers, meeting legal obligations and insurance requirements✅ Creates a safer workplace culture with confident, prepared first aid responders✅ Reduces emergency response times in remote or difficult-to-access construction sites Course Content Legal Framework & First Aid Principles Occupational Safety, Health and Welfare Act – Legal requirements for first aid provision, trained personnel, and equipment on construction sites First Aider Roles & Responsibilities – Duties, limitations, and legal protections when providing assistance Scene Safety & Assessment – Ensuring personal safety, assessing hazards, and securing the scene before providing care Primary & Secondary Survey – DRABC protocol (Danger, Response, Airway, Breathing, Circulation) and systematic casualty assessment CPR & Life-Threatening Emergencies Cardiopulmonary Resuscitation (CPR) – Adult CPR technique, compression depth and rate, hand placement, and cycles Recovery Position – When and how to place unconscious breathing casualties safely Choking Management – Recognition and treatment of conscious and unconscious choking casualties using back blows and abdominal thrusts Severe Bleeding Control – Direct pressure, elevation, pressure points, and tourniquet application for life-threatening hemorrhage Shock Management – Recognition of shock symptoms and appropriate treatment positioning Construction-Specific Injuries Cuts, Lacerations & Puncture Wounds – Cleaning, dressing, and managing wounds from tools, materials, and sharp objects Burns & Scalds – Thermal burns, chemical burns, electrical burns, and appropriate cooling and covering techniques Fractures & Dislocations – Recognition, immobilization techniques, and safe handling of suspected broken bones Head & Spinal Injuries – Identifying serious head trauma, concussion symptoms, and spinal immobilization precautions Eye Injuries – Foreign objects, chemical exposure, and impact injuries with proper irrigation and protection Crush Injuries – Assessment and management of limb compression and entrapment scenarios Falls from Height – Injury patterns, internal bleeding recognition, and appropriate treatment priorities Environmental & Medical Emergencies Heat Exhaustion & Heat Stroke – Recognition and cooling strategies for heat-related illnesses common on construction sites Hypothermia & Cold Exposure – Symptoms and gradual rewarming techniques for outdoor workers Electrical Shock – Safe rescue procedures, cardiac effects, and entry/exit burn management Chemical Exposure – Skin contact, inhalation, and ingestion protocols with decontamination procedures Heart Attack & Stroke – Recognizing symptoms (FAST assessment) and providing appropriate care while awaiting emergency services Allergic Reactions & Anaphylaxis – Identifying severe allergic reactions and assisting with EpiPen administration Practical Skills Training CPR Practice – Hands-on practice with manikins, achieving proper compression technique and rhythm Bandaging & Dressing – Applying various dressings, roller bandages, triangular bandages, and slings Wound Management – Cleaning, covering, and securing injuries using first aid kit supplies Splinting & Immobilization – Improvising splints and immobilizing suspected fractures Scenario-Based Training – Realistic construction site emergency simulations with multiple casualties First Aid Equipment & Documentation First Aid Kit Contents – Required items for construction sites, checking stock levels, and replacement schedules Equipment Location & Access – Proper placement, signage, and ensuring availability across large sites Incident Recording – Completing accident reports, documenting treatment provided, and legal record-keeping requirements Emergency Services Communication – Providing clear information to dispatchers including location, nature of injury, and number of casualties Course Details: Course Price: Available upon Request Request For Course Fee Here Duration 5 Hrs Certifications Certificate of Completion Delivery Classroom MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Join The Course Facebook-f Envelope Benefits To The Learner ✅ Meets mandatory legal training requirements for construction site safety✅ Confidence to respond effectively to injuries and medical emergencies under pressure✅ Life-saving skills that protect coworkers, family, and community members✅ Enhanced employability with recognized first aid certification required for many construction roles✅ Understanding of legal protections when providing first aid (Good Samaritan principles)✅ Reduced panic and stress during emergencies through knowledge and practical training✅ Ability to assess situations, prioritize care, and communicate effectively with emergency services Facebook-f Youtube Twitter Instagram Tumblr Talk to Us! Join The Course Register For this Course Office Location St George Street, Port Louis, Mauritius Mail Address info@dnbbusinessinstitute.com Call Center +230 57561873
Basic Fire Safety Course
Course Details Home – Course Details Basic Fire Safety Course Course Overview This basic fire safety training course specifically designed for construction sites, covering fire prevention, hazard identification, and emergency response procedures in construction environments. Ensures compliance with the Occupational Safety, Health and Welfare Act requirements while providing practical, hands-on training for real-world construction scenarios. Target Audience This course is ideal for: ✅ Construction workers across all trades including carpenters, electricians, plumbers, and labourers✅ Site supervisors, foremen, and team leaders responsible for crew safety✅ Construction site managers and project coordinators overseeing multiple operations✅ Contractors, subcontractors, and self-employed tradespeople working on construction sites Benefits For Employers ✅ The course is approved by MQA and therefore refundable by the HRDC ✅ Legal Compliance & Risk Management – Ensures full adherence to the Occupational Safety, Health and Welfare Act, avoiding prosecution, fines, legal penalties, and potential site shutdowns from regulatory non-compliance ✅ Cost Reduction – Minimizes direct costs from fire damage, equipment loss, material waste, and indirect costs from project delays, insurance claims, increased premiums, and business interruption ✅ Enhanced Productivity – Reduces workplace incidents that cause work stoppages, maintains project timelines, and prevents costly delays that impact client relationships and contract penalties ✅ Liability Protection – Demonstrates documented duty of care, reduces exposure to compensation claims, civil lawsuits, and corporate negligence charges in the event of fire-related injuries or fatalities ✅ Reputation & Competitive Advantage – Builds strong safety credentials that attract quality clients, meets tender requirements, satisfies insurance underwriters, and positions the company as a responsible industry leader ✅ Workforce Empowerment – Creates confident, safety-aware employees who proactively identify hazards, reducing management burden and fostering a positive safety culture across all site operations ✅ Regulatory Confidence – Prepares the organization for safety inspections, audits, and demonstrates commitment to worker welfare, strengthening relationships with regulatory authorities Course Content Legal Framework & Responsibilities ✅ Occupational Safety, Health and Welfare Act 2005 – Overview of key legal requirements, employer duties to provide safe systems of work, worker rights and obligations, enforcement mechanisms, and penalties for non-compliance ✅ Roles & Responsibilities – Understanding the duties of employers, site managers, fire wardens, and individual workers in maintaining fire safety on construction sites ✅ Documentation Requirements – Introduction to hot work permits, fire safety inspections, and incident reporting obligations Fire Science Basics ✅ Fire Triangle – Understanding the three elements of fire (fuel, oxygen, heat) and how fires start and spread in construction environments ✅ Fire Classification – Different classes of fire (Class A, B, C, D, F) and their characteristics relevant to construction sites ✅ Fire Spread – How fires spread through construction materials, temporary structures, and scaffolding Module 3: Construction Site Fire Hazards ✅ Hot Work Operations – Welding, cutting, grinding, and torch work that generate sparks, molten metal, and extreme temperatures ✅ Flammable Materials – Identification and risks of fuels, solvents, paints, LPG cylinders, acetylene, oxygen, timber, and construction waste ✅ Electrical Hazards – Faulty wiring, overloaded circuits, damaged equipment, and temporary electrical installations ✅ Temporary Facilities – Site offices, storage containers, welfare facilities, temporary heating systems, and generators ✅ Common Ignition Sources – Case studies and real-world examples of construction site fires Fire Prevention & Control Measures ✅ Housekeeping Standards – Waste management, regular cleaning, removal of combustible debris, and maintaining clear access routes ✅ Safe Storage Practices – Proper storage of flammable liquids, gas cylinder storage and securing, separation of incompatible materials ✅ Hot Work Permit Systems – Permit-to-work procedures, pre-work risk assessment, clearance requirements, and authorization processes ✅ Fire Watch Procedures – Establishing fire watch personnel, monitoring during and after hot work (60 minutes post-work), required equipment ✅ Practical Control Measures – Fire-resistant barriers, spark shields, designated smoking areas, and equipment maintenance Fire Detection, Alarms & Communication ✅ Detection & Alarm Systems – Types of detectors and alarms suitable for construction sites, manual call points ✅ Activation Procedures – How to activate alarms, ensuring site-wide audibility, and testing requirements ✅ Communication Protocols – Radio communication, emergency contact lists, notifying emergency services with accurate site information Firefighting Equipment & Operation ✅ Fire Extinguisher Types – Water, foam, CO2, dry powder, wet chemical extinguishers, and fire blankets with color coding ✅ Extinguisher Selection – Matching extinguisher type to fire class and understanding dangerous combinations ✅ PASS Method – Pull, Aim, Squeeze, Sweep technique with demonstration ✅ Equipment Location & Maintenance – Placement requirements, signage, monthly inspections, and pressure gauge monitoring ✅ Safety Limitations – Understanding when to fight versus evacuate, extinguisher capacity and discharge duration ✅ Hands-On Practice – Live fire demonstration and supervised practice using extinguishers on controlled fires Emergency Evacuation Procedures ✅ Evacuation Plans – Site-specific evacuation routes, primary and secondary escape paths, emergency exits ✅ Assembly/Muster Points – Designated safe gathering locations, minimum safe distances, and accessibility ✅ Evacuation Procedures – Immediate actions upon hearing alarm, assisting others, never using elevators, and never returning to the site ✅ Roll Call & Accountability – Headcount procedures, visitor logs, reporting missing persons to emergency services ✅ Practical Evacuation Drill – Timed evacuation exercise testing alarm response and assembly procedures Incident Response & Reporting ✅ Immediate Response Actions – Raise alarm, attempt to fight small fires safely, evacuate if fire spreads, call emergency services ✅ Reporting Requirements – Legal obligations to report fires and injuries to authorities, internal reporting procedures ✅ Post-Incident Procedures – Site re-entry protocols, damage assessment, and implementing corrective actions Course Details: Course Price: Available upon Request Request For Course Fee Here Duration 5 Hrs Certifications Certificate of Completion Delivery Classroom MQA approved HRDC Refundable Language: English, French, Creole Entry Requirement Any Flexibility Available Join The Course Facebook-f Envelope Benefits To The Learner ✅ Personal Safety & Protection – Equips workers with critical knowledge and skills to protect themselves and colleagues from fire hazards, reducing risk of serious injury, burns, smoke inhalation, or death ✅ Legal Awareness – Provides clear understanding of rights under the Occupational Safety, Health and Welfare Act, including the right to a safe workplace,
