August 3, 2025
TThe City & Guilds Level 3 IVQ (International Vocational Qualification) Advanced Diploma in International Tourism is a comprehensive vocational qualification designed to provide learners with a solid foundation in the global tourism industry. It focuses on practical skills, industry knowledge, and professional competencies required for supervisory or operational roles. As an internationally recognised qualification, it prepares individuals for employment worldwide or for further study in hospitality and tourism.
Qualification Level: Level 2,3,4
Awarded by: City & Guilds of London Institute
Level 4 Award:
Level 4 Certificate:
Level 4 Diploma:
This course is ideal for:
✅ Level 2: Individuals seeking to gain practical know-how in providing routine and more complex administrative support
✅ Level 3: Those wanting to build on their achievements to gain greater technical and managerial skills
✅ Level 4: Those working in a senior business administration role that necessitates working with autonomy and personal responsibility City & Guilds
✅ People already working in administrative roles looking to formalize their skills
✅ New entrants to the business administration field
✅ Those seeking career progression in office environments
Approved by Mauritius Qualifications Authority
Refundable by the HRDC
✅ Job-Ready Staff: Employees gain practical competencies, reducing the need for extensive initial training.
✅ Improved Service Standards: Staff trained in international customer service standards enhance company reputation and customer satisfaction.
✅ Industry Compliance: Ensures staff understand key regulatory and ethical frameworks governing international tourism.
✅ Adaptable Workforce: Employees with a broad understanding of global destinations, operations, and marketing can be deployed in various roles.
✅ Supports Business Growth: Knowledgeable staff can contribute effectively to sales, marketing, and product development.
✅ Internationally Benchmarked Qualification: Helps maintain a high standard of staff training that is recognised across borders, ideal for multinational companies.
✅ The Travel and Tourism Sector: Understanding the industry’s structure, components, and key influences.
✅ Customer Service and Communication: Developing skills to meet and exceed customer expectations in a diverse, international context.
✅ Travel Destinations: Studying global geography, major tourist destinations, and factors influencing travel flows.
✅ Marketing and Promotion in Travel and Tourism: Learning principles of marketing, market research, and promotional techniques specific to tourism.
✅ Sustainable Tourism: Exploring the principles of responsible and sustainable tourism development.
✅ Tour Operations: Understanding the role of tour operators, package holiday creation, and operational processes.
✅ Visitor Attractions: Managing and promoting visitor attractions, including heritage and cultural sites.
✅ Business Finances in Tourism: Introduction to financial processes, costings, and profitability in tourism enterprises.
✅ Airline and Airport Operations: Overview of the aviation sector’s role within tourism.
Available upon Request
Award: 6-8 months Certificate: 9-12 months Diploma: 12-18 months Extended Diploma: 18-24 month
Qualification awarded by City & Guilds
Classroom / Online / Blended
English, French, Creole
Any
Available
Senior Manager positions Department Head / Director roles General Manager positions Strategic planning roles Change management specialist Business consultant
✅ Internationally Recognised Qualification: Valued by employers globally, enhancing job prospects both in the UK and abroad.
✅ Practical Skills Focus: Develops real-world, employable skills rather than just theoretical knowledge.
✅ Career Progression: Provides a direct pathway into supervisory roles (e.g., travel agency manager, tour operations coordinator, airline customer service supervisor).
✅ Foundation for Further Study: Serves as a strong base for progressing to higher-level diplomas or degree programs in tourism, hospitality, or events management.
✅ Industry-Relevant Knowledge: Covers current trends, including sustainable tourism, which is crucial for modern industry practices.
✅ Boosts Confidence: Builds professional competence in customer service, sales, and destination knowledge.
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