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The Complete Merchandiser Toolkit

Master Merchandising from Strategy to Shelf

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The Complete Merchandiser Toolkit

Course Overview

Retail merchandising plays a vital role in a brand’s success — not only by making products look appealing, but by placing them where they sell best. The Complete Merchandiser Toolkit is a comprehensive course designed to equip you with the core skills, tools, and confidence to succeed in this fast-paced field. Whether you’re a beginner or already working in retail, this course will sharpen your strategic thinking, visual design, and customer interaction skills.

Target Audience

This course is ideal for:
✅ Store Managers and Supervisors

✅ Merchandisers

✅ Aspiring Merchandisers

✅ Retail Professionals 

✅ Business owners

Benefits For Employers

This course is ideal for:
✅ MQA Approved, HRDC Refundable

✅ Increased Sales Performance – Skilled merchandisers who optimize product placement and displays for maximum revenue

✅ Enhanced Store Visual Appeal – Professional displays that attract customers and improve brand image

✅ Data-Driven Decision Making – Employees who use analytics to improve product performance and inventory management

✅ Technology Efficiency – Staff proficient in retail systems reducing operational errors and improving productivity

✅ Strategic Product Planning – Better understanding of customer journeys leading to improved buying decisions

✅ Professional Customer Service – Enhanced customer interactions that build loyalty and repeat business

✅ Reduced Training Costs – Comprehensive skill development that minimizes additional training needs ✅ Improved Store Operations – Efficient space utilization and inventory management reducing operational costs

✅ Competitive Advantage – Professional merchandising standards that differentiate your retail locations

✅ Higher Employee Retention – Certified staff with clear career development paths and enhanced job satisfaction

Course Benefits

By the end of this course, participants will be able to:

✅ Understand the key differences between management and leadership, and apply both approaches appropriately in daily work.

✅ Demonstrate essential qualities of an effective manager, including communication, accountability, and problem-solving.

✅ Improved team communication and performance tracking.

✅ Apply basic time management techniques to prioritize tasks and meet deadlines more efficiently.                                                                     

✅Lead and manage small changes confidently, helping their teams adapt and perform better.

✅Motivate and engage team members using practical techniques and reward strategies.

✅Build stronger, more collaborative teams by applying effective management practices.

✅Contribute to improving productivity and work quality within their teams and departments.

Course Content

What You’ll learn:

✅ Module 1: Introduction to Merchandising

✅ Module 2: Retail Strategy & Product Planning

✅ Module 3: Visual Merchandising Techniques

✅ Module 4: Display Execution & Management

✅ Module 5: Sales Data & Merchandising Analytics

✅ Module 6: Retail Technology Tools

✅ Module 7: Soft Skills for Merchandisers

✅ Module 8: Practical Projects & Assessments

✅ Module 9: Professional Presence & Customer Interaction

Course Features

  • Certificate of Completion
  • Entry Requirements - Any
  • Flexible day and dates
Join Course

Benefits To The Learner

✅ Certificate of Completion

✅ Complete Merchandising Mastery – Gain expertise in all core merchandising functions from planning to execution

✅ Visual Design Skills – Create eye-catching displays that drive customer engagement and boost sales

✅ Data Analytics Proficiency – Master KPIs and sales analysis to make informed merchandising decisions

✅ Technology Competence – Navigate modern retail systems including POS, inventory management, and planogram software

✅ Strategic Retail Knowledge – Understand customer behavior, product lifecycles, and effective buying strategies

✅ Professional Communication – Develop confidence in store interactions and collaborative teamwork

✅ Hands-On Experience – Apply skills through real-world case studies and practical project work

✅ Industry Certification – Earn recognized credentials that validate your merchandising expertise

✅ Career Advancement – Access better job opportunities and higher-paying merchandising positions

✅ Professional Presence – Build the confidence and skills needed to excel in retail environments

Why Enrol in this Course

Talk to Us!

Contact Us Now

Practical-Focused Curriculum

Designed by professionals for real-world application

Interactive Learning

Combination of theory with practical exercises and case studies

Flexible Study Format

Professional-friendly scheduling for working managers

Online Tutoring

Guidance and support providing one-on-one assistance and feedback online

pricing packages

Choose Your Pricing Plan

Flexible payment options designed to fit different budgets and learning needs, with various packages available to make quality management education accessible and affordable.

Standard

₨ 16,000
  • Certificate of Completion
  • 8 hours
  • Core 6 essential modules
  • Interactive Sessions
Enrol Now

Premium

₨ 32,000
  • Certificate of completion
  • 24 hours
  • All 9 comprehensive modules
  • Role Plays
  • Highly interactive sessions
  • Personal Development Plan
  • Individual Coaching
  • Advice/Guidance/Follow-up after course
Enrol Now
most popular

Workshop

₨ 12,000
  • Certificate of Participation
  • 4 hours
  • Introduction modules
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Limited Promotion

Get up to 10% discount for registration in the Premium and Standard Packages this month!

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Reviews

Fabien D. Asst HR Manager - Moroil

I have learnt a lot of new things in this Key Managerial Skills course that make a think about myself, my career, my job and have a different approach to work. I really enjoyed the training as it was very interactive and the trainer shared a lot of practical solutions to work problems. I will recommend this course to other professionals, especially those aspiring to be Managers.

Irshaad E. Senior Lab Technician - Natec

The Key Managerial course has totally transformed my way of thinking, I learnt a lot of new things that are going to be useful in my professional life as well as my personal life. The trainer shared so much information about what a manager should know to do his/her job properly. I really recommend this course to all Managers and aspiring managers.

Avish P. Taylor Smith

The Managerial Skills course has enabled me to rethink about myself, my passion, the things which I had forgotten. I learnt a lot, especially how to manage more efficiently. I spent very nice time in the course as I would not have imagined the course to be so interactive. The trainer shared a lot with us. I recommend this course to all managers and aspiring managerial position.

Mattieu F. Asst. Operations Manager Taylor Smith

I would not have thought that the Managerial Skills course could be that much interactive. The trainer listened to us, enlightened so much on many important things on the roles, qualities and skills of managers. She made us think about ourselves. Fantastic. I would recommend this course to all Managers and all those aspiring to Manager's position.

Contact Information

Office Location

4th Floor, Jade Court, Jumman Mosque Street, Port Louis, Mauritius

Mail Address

info@dnbbusinessinstitute.com contact.dnbhr@gmail.com

Call

+230 57561873

Get in touch with us

Merchandiser

Master Merchandising from Strategy to Shelf

The Complete Merchandiser Toolkit

Everything You Need to Succeed in Modern Retail

Everything You Need to Succeed in Modern Retail

course details

The Complete Merchandiser Toolkit

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Target Audience

This course is ideal for:
✅ Store Managers and Supervisors
✅ Merchandisers
✅ Aspiring Merchandisers

✅ Retail Professionals 

✅ Business owners

Benefits

This course is ideal for:
✅ MQA Approved, HRDC Refundable
✅ Understand the full merchandising cycle — from planning and stocking to display and optimization.
✅ Learn how to analyze sales data and consumer behavior to improve product placement.

✅Master the principles of visual merchandising, including layouts, color theory, and focal points.

✅ Improve store aesthetics and customer experience to drive repeat sales.

✅ Gain knowledge on Professional presence including grooming and customer interaction.

Overview

Retail merchandising plays a vital role in a brand’s success — not only by making products look appealing, but by placing them where they sell best. The Complete Merchandiser Toolkit is a comprehensive course designed to equip you with the core skills, tools, and confidence to succeed in this fast-paced field. Whether you’re a beginner or already working in retail, this course will sharpen your strategic thinking, visual design, and customer interaction skills.

Course Content

Module 1: Introduction to Merchandising

  • What is merchandising?

  • Key roles and responsibilities

  • Types of merchandisers in the industry

Module 2: Retail Strategy & Product Planning

  • Understanding the customer journey

  • Product lifecycle and buying cycles

  • Stock planning, forecasting, and supplier coordination

Module 3: Visual Merchandising Techniques

  • Store layout design and product zoning

  • Color psychology, themes, and storytelling

  • Planograms: how to read and apply them effectively

Module 4: Display Execution & Management

  • Creating promotional and seasonal displays

  • Cross-merchandising and space utilization

  • In-store branding and fixture management

Module 5: Sales Data & Merchandising Analytics

  • Understanding KPIs (sell-through rate, stock turn, etc.)

  • Using sales reports to improve product placement

  • Data-driven decision making for better sales performance

Module 6: Retail Technology Tools

  • Introduction to POS and inventory management systems

  • Planogram software and mobile merchandising tools

  • Monitoring performance with tech-enabled solutions

Module 7: Soft Skills for Merchandisers

  • Time and task management for store visits

  • Communication and teamwork in retail settings

  • Problem-solving and adaptability on the job

Module 8: Practical Projects & Assessments

  • Merchandising case studies and real-world simulations

  • Create your own mock planogram and display plan

  • Sales analysis exercise with retail data

  • Final exam and certification

Module 9: Professional Presence & Customer Interaction

  • Grooming standards and dress codes in retail

  • Body language and posture for professional presence

  • Customer service basics for merchandisers

  • Handling inquiries and interacting with store staff

  • Workplace etiquette and confidence-building tips

Course Features

  • Course Info: Available in Various Formats
  • 24 Hours - MUR 32.000
  • 8 Hours - MUR 16,000
  • WORKSHOP 5 HOURS - MUR 12.000

Entry Requirements

none

Ceritficate

Certificate of Completion

Delivery Style
✅ Real-life workplace scenarios
✅ Interactive discussions
✅ Group activities & reflection ✅ wins for immediate use at work

Get In Touch with Us!

Contact Us

Get In Touch with Us!

Email

contact.dnbhr@mail.com

Phone

+1 (230) 57561873

Address

4th Floor, Jade Court, Jummah Mosque Street,
Port Louis, Mauritius

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