BUSINESS administration courseS

course details

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Certificate in Business Administration

Certificate in Business Administration Level 3-City & Guilds

Overview

The City & Guilds Level 3 Certificate in Business Administration is designed to develop advanced administrative skills and knowledge required for a successful career in business environments. This qualification is ideal for individuals looking to enhance their business operations, decision-making, and professional communication skills. It provides learners with the necessary competencies to handle complex administrative tasks and contribute effectively to an organization.

Certification

The City & Guilds Level 3 Certificate in Business Administration is a globally recognized qualification designed for individuals seeking to develop advanced administrative and business support skills. It covers key areas such as business communication, project management, customer service, and office administration, equipping learners with the knowledge and expertise to handle complex business operations efficiently. The qualification is ideal for professionals looking to enhance their career prospects, gain leadership responsibilities, or transition into higher-level administrative roles.

There are multiple progression routes upon completion of this qualification. Learners can advance to the Level 4 Diploma in Business Administration, pursue specialized certifications such as ILM Leadership & Management qualifications or PRINCE2 for project management, or even progress to higher education, such as a foundation degree or bachelor’s degree in Business Management. Additionally, it opens doors to careers in office management, executive assistance, and business support roles across various industries.

Who Will Benefit From This Course

This qulaification is ideal for:

This qualification is suitable for:
✅ Individuals working in administrative roles who want to enhance their skills
✅ Aspiring professionals looking to build a career in business administration
✅ Office managers and administrative executives seeking career progression
✅ Entrepreneurs and business owners needing strong administrative knowledge
✅ School leavers or graduates looking for professional development in business operations

Career Opportunities After the Course

Upon completing the qualification, candidates can work as:
✔️ Office Administrator
✔️ Executive Assistant
✔️ Business Support Officer
✔️ Personal Assistant (PA)
✔️ Administrative Coordinator
✔️ Team Leader (Administration)

Course Content

Core Units

1️⃣ Principles of Business Administration

  • Understanding organizational structures
  • Business communication and professionalism
  • Developing administrative systems

2️⃣ Managing Personal and Professional Development

  • Setting personal and work-related goals
  • Time management strategies
  • Continuous professional growth

3️⃣ Understanding Business Documents & Records Management

  • Types of business documents
  • Managing records and data security
  • Compliance with data protection regulations

4️⃣ Providing Administrative Support

  • Office management procedures
  • Coordinating meetings and business travel
  • Handling confidential information

5️⃣ Project Management for Administrators

  • Introduction to project management principles
  • Planning and organizing business tasks
  • Monitoring project progress and reporting

6️⃣ Customer Service in a Business Environment

  • Effective communication skills
  • Handling customer inquiries and complaints
  • Enhancing customer satisfaction

7️⃣ Use of IT in Business Administration

  • Microsoft Office applications (Word, Excel, PowerPoint)
  • Digital communication and collaboration tools
  • Online data management

8️⃣ Principles of Business Ethics & Social Responsibility

  • Ethical considerations in business
  • Corporate social responsibility (CSR)
  • Promoting sustainability in administration

Course Features

Course Price:

Available on request

Duration

Approximately 9–12 months

Entry Requirements

HSC, SC or equivalent)

Learning Mode

Classroom Virtual interactive

Language:

English, French

Course Features

✅ Internationally Recognized Qualification

Opens doors to HR opportunities globally

✅Experience-Based Learning

✅ .Practical Business Insights

Practical Business Insights – Learn from real-world case studies and business scenarios.

✅ Career Progression

Prepares learners for top HR management positions.

✅ Flexible Study Options

Available for both full-time and part-time learners

✅ Practical Case Studies & Real-World Application

Learn from industry examples and HR challenges.

✅ .Practical Business Insights

Practical Business Insights – Learn from real-world case studies and business scenarios.

Internationally Recognised Qualifications

Affordable Price & Payment Plans / Refund by HRDC

VISA & Career Support/Job Search

Industry Relevant Curriculum

Flexible Mode of Study

e

Clear Progression Pathway Opportunities for Exemption

Expert Tutors

Interactive Learning Tools

Multi Lingual Courses

We offer courses in English and French Languages

open admiSsions

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Email

contact.dnbhr@mail.com

Phone

+1 (230) 57561873

Address

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Port Louis, Mauritius