Operations management courseS
course details
Diploma in Operations Management Level 5 Diploma-City & Guilds
Overview
The City & Guilds Level 5 Diploma in Operations Management is designed for professionals seeking to enhance their knowledge and skills in managing and improving operational processes within an organization. This qualification provides a deep understanding of key operational functions, including supply chain management, project management, resource allocation, and performance optimization. It focuses on developing the strategic thinking and practical skills needed to lead operational teams, streamline processes, and drive efficiency within complex organizations.
Certification
The City & Guilds Level 5 Diploma in Operations Management is an advanced qualification designed for professionals looking to deepen their knowledge and skills in operations management. It is intended for individuals who are already working in operational or managerial roles and want to take their capabilities to the next level.
This qualification provides participants with the expertise needed to manage and optimize complex operational processes, lead teams, and improve business efficiency across various departments such as production, supply chain, project management, and logistics. It focuses on both strategic and practical aspects of operations management, empowering candidates to lead operational improvements, drive innovation, and enhance organizational performance.
Qualification Overview
- Accreditation: The Level 5 Diploma is awarded by City & Guilds, an internationally recognized awarding body.
- Progression: This qualification is a step toward higher management and executive roles within operations, project management, and supply chain management.
- Recognition: It is recognized across industries, offering graduates a strong foundation for career advancement in operations management or related fields.
Why Choose This Qualification?
- Enhance Your Leadership Skills: Develop the strategic and operational leadership skills needed to manage high-performing teams and drive business success.
- Boost Your Career: The Level 5 Diploma is a valuable asset for those aiming for senior management or operational leadership positions.
- Practical Application: Learn practical tools and techniques that you can apply immediately in your role to improve operational processes and performance.
Who Will Benefit From This Course
This diploma is ideal for:
✅ Mid-level managers and operational professionals aiming to advance their careers
✅ Managers involved in operational planning, process improvement, and resource management
✅ Senior professionals seeking to enhance their strategic and operational capabilities
✅ Project managers who want to broaden their understanding of operations management
✅ Business owners and entrepreneurs looking to optimize their operations
Course Content
The City & Guilds Level 5 Diploma in Operations Management covers a wide range of topics focused on improving the efficiency and effectiveness of operational functions. Key modules include:
-
Managing Operations and Resources
📌 Analyzing and optimizing operational processes
📌 Effective resource allocation and management
📌 Balancing operational goals with organizational strategy -
Managing Supply Chain and Procurement
📌 Understanding supply chain dynamics and managing procurement
📌 Inventory control and demand forecasting
📌 Managing supplier relationships and cost optimization -
Performance Management and Improvement
📌 Measuring and improving operational performance using KPIs
📌 Continuous improvement processes and methodologies
📌 Leading performance reviews and improvement initiatives -
Project Management for Operations
📌 Applying project management principles to operations
📌 Leading and managing operational projects to meet organizational objectives
📌 Risk management and resource scheduling in projects -
Managing Operational Change
📌 Leading and managing change in operational processes
📌 Implementing innovative solutions and improvements
📌 Managing resistance to change and ensuring buy-in from stakeholders -
Financial Management in Operations
📌 Understanding financial statements and managing operational budgets
📌 Cost control and profit optimization
📌 Investment decisions and evaluating cost-benefit analysis -
Health, Safety, and Environmental Management (Optional Module)
📌 Managing health, safety, and environmental regulations in operations
📌 Creating a safe work environment and mitigating risks
📌 Implementing sustainability practices within operations
Course Features
Course Price:
Available on request
Duration
Approximately 12–18 months
Entry Requirements
HSC, SC or equivalent)
Learning Mode
Classroom Virtual interactive
Language:
English, French
Course Features
✅ Internationally Recognized Qualification
Opens doors to HR opportunities globally
✅ Strategic Leadership Focus
Learn advanced leadership techniques for senior roles
✅ Focus on Operational Excellence
Learn to streamline operations, manage resources efficiently, and drive business performance
✅ Career Advancement
Prepare for executive leadership positions with skills in change management, performance management, and strategic decision-making
✅Experience-Based Learning
✅ .Practical Business Insights
Practical Business Insights – Learn from real-world case studies and business scenarios.
✅ Flexible Study Options
Available for both full-time and part-time learners
✅ Practical Case Studies & Real-World Application
Learn from industry examples and HR challenges.
✅ .Practical Business Insights
Practical Business Insights – Learn from real-world case studies and business scenarios.
Internationally Recognised Qualifications
- Earn a certification awarded by City & Guilds (UK), recognized globally by employers for its quality and industry relevance
Affordable Price & Payment Plans / Refund by HRDC
- Our prices are very affordable and competitive. We also offer various Payment packages.
- Mauritian Candidates sponsored by their employers are eligible to claim an HRDC refund, as the courses are currently under approval by the MQA
VISA & Career Support/Job Search
- We facilitate all VISA application for foreign students.
- Receive guidance on career planning, resume building, and interview preparation to help you enter or advance in the world of work
Industry Relevant Curriculum
- The course content is updated regularly to reflect current business trends and practices, ensuring you gain practical, up-to-date knowledge.
Flexible Mode of Study
e
- Study at your own pace with online and in-person options, designed to fit around your work or personal commitments.
Clear Progression Pathway Opportunities for Exemption
- Choose from Level 3 to Level 7, with each level building upon the last, offering a seamless progression from entry-level to senior management expertise.
Expert Tutors
- Learn from experienced tutors with industry knowledge and teaching expertise who provide guidance and support throughout your studies.
Interactive Learning Tools
- Engage in case studies, group discussions, and real-world business scenarios to build practical skills.
Multi Lingual Courses
We offer courses in English and French Languages
Contact Us
Get In Touch with Us!
contact.dnbhr@mail.com
Phone
+1 (230) 57561873
Address
4th Floor, Jade Court, Jummah Mosque Street,
Port Louis, Mauritius